Anonymous
map-marker Marshfield, Wisconsin

Parts/schematics

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I had not much luck finding parts for my McCulloch Eager Beaver 2.0 (6001****) (146938). Will I be able to get a PDF file from you with the schematics and parts list? If not, could you please point me in the right direction for a manufacture of after market parts? Thank You
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User's recommendation: Buy a Stihl

Anonymous
map-marker Reno, Nevada

We’re should I go

McCulloch - We’re should I go
It wasnt a complaint I just cant anywhere find a owners manual for my Woodmate I HELP I hope you can assist in my problems
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User's recommendation: Keep looking

Francis H Pff

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Verified Reviewer
| map-marker Chinchilla, Queensland

Complaint

Multiple times the staff dont wear hair nets gloves food is discusting IV got a egg shell in my food glass hair even in a feather with chicken burger we ask for our order and they always make mistakes don't listen and body piercing in noses n other facial parts n U can't understand them when they got there head set on staff are rude n 2 hrs waiting for 2 coffee frappee something serious needs to be done about mc Donald's chinchilla before we take it to work place heath n saftey
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Loss:
$50

Preferred solution: I want my next order free or we'll take it work place heath n saftey

User's recommendation: Better staff n better n hair nets n gloves n Body piercing off

Anonymous
map-marker Barletta, Provincia Di Barletta - Andria - Trani

Starting Coil for McCulloch Promac 2000

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Hi there, I am battling to find product described in subject. Part number old 2198**-**. McCulloch says that is not produced any longer. Ridiculous!!!
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User's recommendation: Do not buy McCulloch

Dennis W Kdn

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Verified Reviewer

Pressure gauge broke

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I do not how to fill out this app where to put the search number to get my McCullough modke1385 serial number101666 replce At 2102 charlotte dr Baytown Texas 77520
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Pros:
  • Pressure gauge

User's recommendation: It still a good steamer

Bruce S Qpe

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Verified Reviewer
| map-marker Ormond Beach, Florida

Received a broken item

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Bought item new. Part was broken upon opening box. Called. Was assured a replacement would be sent Two months have lapsed. Nothing has happened. Bad product? Bad service. Definitely.
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Loss:
$1

Preferred solution: Price reduction

User's recommendation: Mcculloch service bad

Anonymous
map-marker Perkasie, Pennsylvania

Their website is the worst

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Try to find an email address to report a problem. Their 'Contact Us' page says to use the National Web Site. OK, so what site am I on? How about a link? Useless.
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David H Wuj
map-marker New York, New York

Chain wont stay an my CS 380 Chain saw

Perchesed a CS 380 MCCULLOUGH Cha. nsaw, Chain won't stay on...!!!÷÷÷÷÷!!÷÷÷÷÷÷..!!!Don't. KNOW WHAT TO DO...
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Preferred solution: Let the company propose a solution

User's recommendation: Didn't Buy This SAW..

Anonymous
map-marker Pittsburgh, Pennsylvania

Replacemnt parts

440 vc parts rocker switch on the top of the handle worn out. Its a 1986 model, love this saw. Just a pain to start
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kimberly D Whp

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Verified Reviewer
| map-marker Palm Coast, Florida

Need help

617-490-**** need help with a return was supposed to receive an email, never did.please contact me !!!!!!!!!!
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Loss:
$200

Preferred solution: Let the company propose a solution

Cort V

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Verified Reviewer
| map-marker Hutchinson, Minnesota

Generator question

I have a McCulloch Portable Generator fg2000tc. I haven't used it for a while and have forgotten, is it 2 cycle or 4 cycle. I need to know if I should mix oil in the gas.
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Preferred solution: Information

peter d Dcc

Cannot get to talk with anyone

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The company does not have a number to contact them. I used Facebook messenger and got a reply to contact customer services.
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Pros:
  • Robo mower great until it broke 10 days out of warranty
Cons:
  • Product or service centre

Preferred solution: Someone to call me to discuss fault,

Ahmed A Jux

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Verified Reviewer

McCulloch M12597HRB (960********) Ride On Mower Spares & Parts

Hi Sir/Madam Is it possible to order a Piston spare part (With these numbers printed on it: 101013, 216744) for the McCulloch ride on mower. Mower model number: M12597HRB. Mower serial number: 011311D001399. Kind Regards
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Preferred solution: Reply to my request

User's recommendation: No answer to my request up to today

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

How to care for your lawn in a drought? John Perry, a lawn expert, shares tips on effective lawn care with new water restrictions and explains how to preserve a green yard.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Francesco D

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Verified Reviewer
| map-marker Valdagno, Veneto

Inquiry for spare parts

McCulloch - Inquiry for spare parts
Nobody answered to me, I wrote to the italian branch too, they answered to me asking the product number printed on a decal or a label, but I haven't labels on my chainsaw, it's old and decals were damaged. No more contacts from official channels... In Italy dealers are big discount stores, and they don't assure a customer service for spare parts, usually defective items are changed with new ones. I think I'll have to give up...
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Preferred solution: Spare parts

Alberto R

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Verified Reviewer
| map-marker Monzambano, Lombardy

The worst possible after sale service

Original review May 27, 2021
I bought a Li-58T battery operated trimmer in 2018 . Product number 96768****, serial 0200****. A product on the market since 2017. The brushless motor , a part which spins all the time and can get wear, burned after using only about 20 times. Mcculloch now says there is no replacement. Booohhhh !!!! 300 euros ready to go to the rubbish dump.
View full review
Loss:
$350
Pros:
  • Dont know anymore
Cons:
  • After sale service

Preferred solution: Let the company propose a solution

User's recommendation: Dont' ever buy anything from them

Ron S Hcl
map-marker Richmond, Virginia

Can not get any information from their web site and requires information for customer service that is not available.

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McCullock's web site is terrible for searching information. I am trying to get a service manual for a chainsaw and the customer service contact system will not let me through because it asks for information that is not on the equipment.
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Preferred solution: supply an owners manual

User's recommendation: don't expect service

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